Yaqoob Said Al Wardi trained at NHI in 2002 where he completed an NVQ Level 2 in Housekeeping.

After graduation Yaqoob joined Grand Hyatt in his first position as Housekeeping Attendant. Yaqoob quickly grasped the role and relished further development, though wanted to go front of house and meet the guests. He was transferred Concierge in 2005 as Bell Boy and promoted to his current position of Concierge Supervisor in 2009. “My future has to be step by step and I would like to learn all the Front Office roles, so that I can then look to my personal development in Front office Management”

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